Prime 10 Avaya Alternate options & Rivals in 2023 (2024)

Prime 10 Avaya Alternate options & Rivals in 2023 (1)

Caught within the water with an out of date communications resolution? You’ve bought loads of choices.

Avaya is a widely known cloud telephony supplier providing unified communications, VoIP providers, and speak to middle options for corporations of all sizes. Avaya helps organizations collaborate effectively and arrange their places of work wherever they’re.

Nonetheless, it won’t be the perfect resolution on your firm’s wants. Although Avaya helps distant workers, you may search a extra versatile enterprise cellphone system. Otherwise you may want a extra inexpensive possibility that helps the third-party integrations your workforce already makes use of.

So we’re serving to you evaluate the ten greatest Avaya alternate options. Our complete record of execs, cons, greatest options, and costs.

  1. Nextiva
  2. Mitel
  3. Aircall
  4. OnSIP
  5. Cellphone.com
  6. CallHippo
  7. 8×8
  8. Zoom
  9. Vonage
  10. Dialpad

By the tip of this comparability information, you’ll higher perceive which Avaya opponents and alternate options will help your corporation wants.

Pressed for time? Look at this comparability desk of the highest three Avaya alternate options to see which options every service provides for the worth.

ServiceNextivaAircallOnSIP
Month-to-month worth per consumer$17.95$30$49.95
Prime Options
  • HD audio/video calls & conferencing
  • Auto-attendants & IVR
  • Name recording
  • Name logs
  • Name Pop Notification
  • Softphone apps
  • Name forwarding
  • Actual-time name analytics & studies
  • Seamless third-party integrations
  • Toll-free cellphone numbers
  • Audio conferencing
  • Name routing
  • IVR
  • Name queues
  • Energy dialer
  • Web site chat
  • Softphone app
  • Video conferencing
  • Offsite name recording

1. Nextiva

Nextiva is an entire cloud-based communication platform for corporations of all sizes. It brings enterprise cellphone, video conferencing, collaboration instruments, and buyer expertise options in a single resolution.

Nextiva earned the title of greatest enterprise cellphone system by U.S. Information. Product overview websites like G2 and Gartner positioned Nextiva on the high of the business.

Small companies flip to Nextiva for its reliability and all-around efficiency. It’s not a shock that it’s no stranger to many in-office deployments and for workers that do business from home.

For enterprises, Nextiva makes it straightforward to improve current on-premises gear with a scalable and safe enterprise communications resolution. Workforce enthusiastic about Genesys, a lesser-known Avaya various, will admire Nextiva’s partnership with Five9 for enterprise contact middle wants.

Impartial VoIP professional, Prince Wealthy, provides his clear overview of Nextiva within the video beneath:

Greatest Nextiva Options

  • HD video calls Host limitless audio and video conferences, conferencing with messaging, and display screen sharing. Host or be a part of a video convention name in simply a few clicks.
  • Superior name routing Use an intuitive cellphone menu system to at all times ship callers to the appropriate division or particular person. An auto-attendant is a digital receptionist that saves time and renders a constant buyer expertise.
  • Name recording Report calls and retailer them within the cloud. Name recordings help with high quality assurance, documenting important particulars from calls, and authorized compliance.
  • Cellular apps Nextiva provides customers a handy VoIP app with all of the performance you’d count on from a enterprise cellphone (after which some). Accessible for iOS and Android totally free.
  • Name forwarding Direct your inbound calls to any quantity or system. You’ll be able to intelligently ahead calls primarily based in your availability or a set schedule (enterprise hours, holidays, and many others.).
  • Name analytics Be sure who makes use of their VoIP cellphone quantity with real-time name monitoring, detailed customized studies, and dashboards. Simply pull inbound and outbound name logs anytime you need.
  • Name Pop Present a greater buyer expertise by displaying related details about a caller earlier than they reply the cellphone. This display screen pop function is a must have for gross sales and buyer help groups.
  • VoIP integrations Combine your cloud cellphone system with the instruments your workforce already makes use of, similar to Google, Microsoft, & Salesforce CRM.
  • Name flows Effortlessly construct out automated name workflows with an intuitive, drag-and-drop name circulate editor. Handle inbound calls, so that they attain a workforce or get directed to the client help workforce.

Reliability, safety, compliance, & help

Nextiva provides superior reliability with real-time standing updates. Because of eight factors of presence and carrier-grade information facilities, Nextiva provides a powerful 99.999% uptime with built-in 24/7 monitoring. Nextiva has you lined so you’ll be able to give attention to serving clients.

The Nextiva community meets and exceeds the safety requirements the ISO/IEC 27001 certification units. Together with 24/7 monitoring and encryption, the communications platform is SOC 2 compliant, PCI, GDPR, and HIPAA compliant.

Nextiva’s award-winning Superb Service helps clients over the cellphone, e mail, and chat 24/7 when you ever need assistance.

Execs

  • Simple and quick setup {and professional} onboarding
  • Limitless calling, digital faxing, and enterprise texting nationwide
  • Accounts get native cellphone numbers and a toll-free quantity at no cost
  • 30+ SaaS API integrations for improved workforce productiveness
  • Product consultants provide coaching, video conferencing, and one-to-many webinars
  • Versatile pricing to pay month-to-month or maximize financial savings with a contract
  • Sturdy name middle and speak to middle options to scale your workflow

Cons

  • No free plan is on the market
  • Some IT departments want there have been extra admin privileges

How a lot does Nextiva value?

Nextiva provides three month-to-month worth plans for groups and corporations of all sizes and desires. Pricing varies primarily based on workforce measurement and whether or not you select month-to-month or annual billing.

There’s one thing for everybody — listed below are your choices:

  • Important – This plan begins at $17.95 per consumer. It contains limitless calling, limitless peer-to-peer video calling, a complimentary toll-free quantity, voicemail-to-email notifications, integrations with Outlook and Google, and web faxing. This plan is right when you’re beginning on a small scale.
  • Skilled – Beginning at $21.95 per consumer, this plan additionally provides you audio and video convention calls, workforce collaboration, Name Pop, extra voicemail options, and prolonged integrations. This plan is nice for small groups.
  • Enterprise – Beginning at $31.95 per consumer, you get limitless contributors for voice and video conferences, name recording, voicemail transcription, and much more integrations. This worth plan is greatest for each small and huge groups.

2. Mitel

Mitel is one other Avaya various that gives cloud-based and on-premises PBX options. They’re centered on making collaboration straightforward for bigger organizations. Mitel serves small companies, midsize, and enterprise companies.

Greatest Mitel Options

  • Workforce conferencing – Run on-line conferences, share your display screen, observe your agenda, and be a part of simply from the communication platform.
  • Name administration – Put cellphone calls on maintain, be a part of a name, park or unpark a name, or reply a name primarily based on the extension or group.
  • Dialer apps – With softphone apps for Home windows, macOS, iOS, and Android telephones, you’ll be able to talk from wherever with an web connection.

Reliability, safety, compliance, & help

MiCloud Join, Mitel’s cloud-based PBX, has 14 information facilities all over the world, hosted on Google Cloud Platform. Mitel is SOC 2 and HIPAA compliant. It provides 24/7 buyer help accessible by cellphone.

Execs

  • Usually excessive uptime and reliability
  • Enterprise integrations with the likes of Microsoft Outlook and Salesforce
  • Customers just like the highly effective dialer performance

Cons

  • Requires an in depth onboarding and setup cycle
  • Lack of clear pricing on the web site
  • Tough to get in contact with buyer help

How a lot does Mitel value?

Mitel provides three plans. You don’t must decide to a single plan. As an alternative, you’ll be able to add customers to totally different plans on the identical time, so that you solely pay for the plans and options you want.

  • Necessities – The bottom plan begins at $20.99 per consumer monthly and contains fundamental PBX options, collaboration, and conferencing.
  • Premier – This plan begins at $26.59 per consumer monthly and contains all Necessities performance, in addition to name recording, voicemail transcription, and integration along with your CRM.
  • Elite – Begins at $38.49 per consumer monthly and contains all cloud telephony options.

3. Aircall

Aircall is cloud-based name middle software program for groups. Their aim is to make cellphone help straightforward to handle. Aircall integrates with key enterprise instruments like CRM platforms and helpdesk options (and lots of others).

Greatest Aircall Options

  • IVR Routing – Automate name filtering with Interactive Voice Response (IVR). It lets callers work together with a pc earlier than reaching a rep and helps you reply effectively.
  • Worldwide numbers – Get native and worldwide numbers for your corporation in additional than 100 nations, so you’ll be able to at all times keep an area presence.
  • Extensions – Give workforce members a customized three-digit extension to allow them to rapidly attain one another.

Reliability, safety, compliance, & help

Aircall studies 99.99% uptime because of seven worldwide information facilities offered by Amazon Net Companies (AWS). Nonetheless, in keeping with StatusGator, Aircall experiences reliability points on a month-to-month foundation. These are principally small delays and community points.

Aircall makes use of AWS as a internet hosting supplier, which holds certifications like ISO 27001, SOC 2, PCI DSS, and FedRAMP for a safe setup. Additionally it is HIPAA and GDPR-compliant.

Aircall operates a data base and provides cellphone, chat, and ticket requests for help.

Execs

  • Customers say it’s straightforward to arrange and deploy
  • A rising ecosystem of third-party integrations
  • Customers just like the Energy Dialer and name teaching options

Cons

  • Poor buyer help critiques; many say reps upsell quite than assist
  • Reviewers say the system is “buggy,” “unreliable,” and “down each week”
  • Customers report unorganized and inaccurate information switch between integrations
  • Many imagine it provides the identical options as cheaper choices

How a lot does Aircall value?

Aircall provides two predetermined pricing plans, together with a customized quote possibility when you want a extra personalized package deal. Plans include a free trial.

  • Necessities – Begins at $30 per consumer monthly and contains limitless inbound calls (minus toll-free), integrations, name recording, IVR, voicemail, click-to-dial, and cellphone help.
  • Skilled – Begins at $50 per consumer monthly and provides superior name analytics, name monitoring, name tagging, and superior gross sales options to the combination. You additionally get a devoted account supervisor.

4. OnSIP

OnSIP is a hosted PBX cellphone system for distant groups. It’s designed for small and medium companies. Their VoIP options promise an entire cellphone system alternative in lower than an hour, together with softphone apps, helpful name administration options, and video conferencing.

The corporate was most lately acquired by Ooma on September 1, 2022. Earlier, Intrado acquired OnSIP in the summertime of 2020.

Greatest OnSIP Options

  • Web site chat – Web site guests can voice or video chat along with your gross sales workforce. The Professional model additionally contains display screen sharing and analytics.
  • Voicemail-to-email – Obtain voicemail messages in your e mail inbox so you’ll be able to learn and reread them in a spot you already examine repeatedly—and reply quicker.
  • Auto-attendant – Give your callers intuitive menu choices so you’ll be able to intelligently route inbound calls to the appropriate particular person or workforce.

Reliability, safety, compliance, & help

OnSIP leases two information facilities in the US and operates its personal redundant bodily networks and programs with {hardware} from Dell, Cisco, and Juniper. OnSIP can be PCI and HIPAA-compliant.

With regards to buyer help, OnSIP has a web page for real-time help that lists workforce members you’ll be able to join with over the cellphone or a video name.

Execs

  • Simple setup and easy interface
  • Easy APIs for builders to construct RTC purposes of their very own
  • Opinions point out fast customer support responses

Cons

  • Reviewers say sound regularly cuts out and calls drop
  • Customers declare it’s troublesome to vary names/extensions after agent turnover
  • Name recording storage required third-party storage APIs – Amazon Easy Storage Service (S3), Google Cloud Storage, or Rackspace
  • Video chat solely accessible in the costliest plan

How a lot does OnSIP Value?

OnSIP gives three pricing choices, however you’ll be able to customise any plan by including particular options for an extra upcharge.

  • Fundamental Plan – Begins at $49.95 monthly per account, plus 3.2 cents per minute. Many options on this plan have restricted capability and include extra prices if you wish to enhance them.
  • Limitless Plan – Prices $18.95 monthly per consumer and contains new desk telephones or headsets for brand new accounts. Nonetheless, there’s a five-user minimal to make use of this plan.
  • Sayso Voice & Video Chat – Prices as much as $49.95 monthly and lets you obtain voice and video calls immediately by your web site.

5. Cellphone.com

Cellphone.com is a VoIP cellphone service for U.S.-based clients. They serve entrepreneurs and rising companies, providing straightforward implementation and enterprise options at a fraction of the associated fee.

Greatest Cellphone.com Options

  • Audio conferencing – Join as much as 300 contributors from wherever on this planet in high-definition voice high quality. Make your conferences password-protected for max safety.
  • Name queues – Route incoming calls to a particular group of cellphone numbers and join with the primary accessible agent.
  • Customized (vainness) numbers – Simple-to-remember cellphone numbers, like 800-FLOWERS.

Reliability, safety, compliance, & help

Cellphone.com doesn’t disclose its redundancy strategies however studies excessive uptimes. Cellphone.com makes use of high-grade SSL encryption and triple DES encryption for video conferences. Cellphone.com is PCI, HIPAA, and HITECH compliant. It additionally provides multilingual 24/7 help over chat, cellphone, and e mail.

Execs

  • Aggressive pricing
  • 30-day money-back assure
  • Quantity reductions

Cons

  • Opinions on social media point out that the system is “not user-friendly” and troublesome to arrange and totally combine
  • Minute bundles and extensions get costly for bigger companies
  • Superior options solely accessible as an upcharge or within the highest-priced plan
  • Combined critiques on buyer help

How a lot does Cellphone.com value?

Cellphone.com provides three pricing plans, two of that are metered, and one is limitless. All plans embody 50 options.

  • Fundamental – Priced at $14.99 per consumer monthly. It contains 500 pooled minutes and 1,000 textual content messages every month and one native or toll-free quantity.
  • Plus Account – Prices $19.99 per consumer monthly. In comparison with the Base Account, it comes with limitless minutes and textual content messages, in addition to premium maintain music and the voicemail-to-text function.
  • Limitless Extension – At $29.99 per consumer monthly, you get 100-participant video conferencing, name recording, CRM integration, and name analytics (together with all the pieces included in metered plans).

6. CallHippo

CallHippo is a worthy Avaya various. They make it straightforward to get a cellphone quantity in 50+ nations all over the world. In accordance with CallHippo, you should purchase a cloud cellphone system and get it up and operating in only a few minutes.

Greatest CallHippo Options

  • Name barging – Monitor your reps’ calls silently.
  • Name analytics – Monitor the efficiency of your cellphone help. Measure indicators like the proportion of missed calls, agent name load, common deal with time, and extra.
  • World Join – Know the timezone of worldwide contacts so you’ll be able to at all times name on the proper time.

Reliability, safety, compliance, & help

Based mostly on CallHippo’s standing web page, they’ve solely had one main outage in 2020, though their uptime information is restricted. There’s no data on the information facilities they use or their safety compliance and certificates. CallHippo provides 24/7 help by its help portal.

Execs

  • Simple-to-use interface
  • Quick buyer help occasions

Cons

  • Customers say the cellphone app and system routinely crash; critiques additionally point out sudden name drops and low-quality calls
  • Most options solely accessible within the highest-priced plan
  • Prospects have reported circ*mstances of overbilling on overview websites

How a lot does CallHippo value?

CallHippo’s pricing is split into three plans. Nonetheless, you’ll be able to create a tailored resolution with extra options like name and voicemail transcription, name monitoring insights, cellphone quantity masking, click-to-call, and extra for an additional price monthly.

CallHippo’s customary plans are:

  • Bronze – Begins at $20 per consumer monthly and features a free quantity, forward-to-device, SMS (with extra prices), voicemail, groups, shared inbox, and name high quality enhancement. This plan is right for small groups.
  • Silver – Prices $30 per consumer monthly and contains name recording, IVR, name queueing, working hours, name cascading, pause-resume recording, and extra. This plan is geared toward fast-growing groups.
  • Platinum – For $50 per consumer monthly, you get Energy Dialer, name switch, convention calling, exterior name routing, studies by way of e mail, forwarding to a number of units (with name forwarding prices), name barging, and name whisper. It’s geared toward massive SMB gross sales, help, and advertising groups.

7. 8×8

8×8 is a supplier of cloud-based enterprise cellphone programs. Their providers embody voice, video, messaging, and speak to middle options. In addition they provide real-time enterprise analytics and intelligence throughout channels.

Greatest 8×8 Options

  • All-in-one app – Use a single app for desktop and cell for collaboration over voice, video, non-public chat, and workforce chat.
  • Analytics – See aggregated analytics for all of your cloud communications. Establish tendencies, resolve points, and make the perfect selections primarily based on correct information.
  • Video conferencing – Schedule conferences from Google and Microsoft calendars, create devoted digital assembly areas, and document conferences on the cloud for straightforward reference.

Reliability, safety, compliance, & help

8×8 makes use of a number of redundant {hardware} and software program programs to stop downtime throughout outages. Nonetheless, uptimes should not disclosed. 8×8 is HIPAA, GDPR, and ISO 27001 compliant and meets NIST/FIPS encryption requirements, in addition to FCC and CSA requirements. They provide 24/7 help over the net, reside chat, and cellphone, in addition to a data database.

Execs

  • Simple setup
  • Characteristic-rich desktop and cell apps
  • Useful customer support

Cons

  • Reviewers report connectivity points and dropped calls that are inclined to happen proper after updates (which they declare are “fixed”)
  • Customers point out lengthy wait occasions for buyer help
  • Prospects want there was extra help for third-party integrations

How a lot does 8×8 value?

8×8 provides you three plans to select from primarily based in your wants:

  • Specific – Begins at $15 per consumer monthly for as much as 5 customers. It contains limitless calling within the U.S. and Canada, auto-attendant, maintain music, voicemail, HD audio and video conferencing, and workforce messaging. This plan doesn’t present 24/7 buyer help.
  • X2 – Priced at $28 per consumer monthly, you’ll obtain limitless voice calls to 14 nations, multi-level auto attendant, name queues, voicemail transcription, third-party integrations, and options from the Specific plan.
  • X4 – For $57 per consumer monthly, you get limitless voice calling to 48 nations, name high quality reporting, supervisor analytics, name whisper, name barging, and options from the lower-priced plans.

8. Zoom

Zoom is a widely known video assembly software program resolution, however additionally they provide a digital cellphone system known as Zoom Cellphone. It’s a VoIP service supplier with enterprise-class options that allows you to streamline voice communications.

Greatest Zoom Cellphone Options

  • Elevate to a gathering – You’ll be able to flip a cellphone name right into a full-featured Zoom assembly with out asking contributors to affix manually. Nice for calls that spontaneously flip into extra in-depth conferences.
  • Voicemail notification and transcription – Get notified of your new voicemail messages and handle them from any system.
  • Integrations – You’ll be able to combine your cellphone service with a CCaaS resolution, your CRM, Google, Slack, and extra.

Reliability, safety, compliance, & help

Zoom makes use of 9 geographically distributed information facilities to supply secure service. Zoom skilled fairly a number of safety points lately; they lastly rolled out end-to-end name encryption utilizing AES256 in late 2020. Zoom is SOC 2, CCPA, GDPR, HIPAA, PIPEDA, and PHIPA compliant.

Zoom customers have entry to help from their Data Base, Zoom Neighborhood, and chatbot. They’ll additionally submit net tickets. Solely subscription plans higher than $50/month obtain reside chat help. Solely clients with subscription plans higher than $200/month can entry reside cellphone help.

Execs

  • Consumer-friendly interface
  • Simple to change between units in real-time
  • Good audio high quality

Cons

  • Reviewers say the setup is sophisticated and admin menus are complicated
  • Customers discover that frequent updates typically trigger the system to crash
  • Some reviewers imagine buyer help is “unsatisfactory”
  • Not cost-effective to scale

How a lot does Zoom Cellphone value?

Zoom Cellphone provides three pricing plans, however you may as well request paid add-ons like toll-free numbers, extra cellphone numbers, {hardware} leasing, premier developer help, and extra. Their customary plans embody:

  • U.S. & Canada Metered – This pay-as-you-go plan begins at $10 per consumer every month. It features a U.S. & Canada quantity, home SMS and MMS, inbound calling, enterprise integrations, and outbound metered calling.
  • U.S. & Canada Limitless – Beginning at $15 per consumer monthly, this plan provides limitless calling throughout the U.S. and Canada and the identical options within the fundamental metered plan. You can even add-on calling to 19 extra nations.
  • Professional World Choose – Pricing begins at $20 per consumer monthly and provides you a direct dial quantity, limitless home calling in 40+ nations, and all the pieces from the opposite plans.

9. Vonage

Vonage Enterprise provides a variety of enterprise communication options, together with unified communications, a cloud contact middle, and communications API. Their options help flexibility, mobility, and collaboration.

Greatest Vonage Options

  • Name flip – Seamlessly switch calls from cell to desk cellphone or vice versa.
  • Vonage Attain – SMS automation for creating significant engagement in each stage of the client journey.
  • Name logs – Get detailed name information to see name exercise, instructions of calls, name period, and name quantity to be sure you add or scale back your agent capability as wanted.

Reliability, safety, compliance, & help

Vonage is powered by Amazon Net Companies (AWS) and makes use of multi-level fail-safes, backups, and catastrophe restoration procedures. Their common uptime is 99.999%. Vonage is HIPAA, HITECH, HITRUST, and PCI compliant.

Vonage provides technical help 24/7 over the cellphone. In addition they allow you to create a case by their help portal.

Execs

  • Simple setup
  • Clear consumer interface and app
  • You may make adjustments to your account by way of the net portal
  • Pleasant customer support

Cons

  • Opinions point out “uneven” sound high quality and dropped calls
  • Prospects say Vonage numbers get flagged as spam greater than different VoIP providers
  • Admin reviewers say the apps take up a whole lot of RAM, slowing down programs
  • 24/7 help is just a premium function
  • Many reviewers point out lengthy wait occasions for buyer help/situation decision

How a lot does Vonage value?

Vonage provides three pricing plans and permits customers to customise every plan with add-on options for an extra worth.

  • Cellular – Begins at $19.99 monthly per line. Options embody limitless calls (within the US, Canada, and Mexico), limitless SMS (within the U.S. and Canada), their app middle with 20+ integrations, and limitless workforce messaging.
  • Premium – Begins at $29.99 monthly per line. On high of all Cellular options, it provides availability on IP desk telephones, in addition to limitless video conferencing for as much as 100 contributors, auto-attendant, and CRM integrations.
  • Superior – Begins at $39.99 monthly per line. This plan provides name recording, name teams, visible voicemail, and white-glove setup to the combination.

10. Dialpad

Dialpad is a cloud communication platform powered by synthetic intelligence (AI). It’s constructed for startups, small companies, and bigger corporations. Dialpad connects individuals by voice, video, messaging, and on-line conferences.

Greatest Dialpad Options

  • Display screen seize – Report brokers’ total screens throughout buyer calls so you’ll be able to higher perceive agent efficiency and provides helpful suggestions.
  • Voice Intelligence (Vi) – Automated note-taking, buyer sentiment detection, and different clever options that make brokers extra environment friendly.
  • Name blocking – Mechanically block spammy inbound calls primarily based on a spam rating. You can even ship them to voicemail or get the caller to state their title earlier than you reply.

Reliability, safety, compliance, & help

Dialpad makes use of a world community of knowledge facilities, which supplies them redundancy and protects towards downtime. The corporate claims a 100% uptime Service Stage Settlement for his or her Enterprise customers. Dialpad is SOC 2, GDPR, and HIPAA/BAA compliant.

Dialpad provides on-line help by its buyer portal. However solely their Professional and Enterprise plans embody 24/7 cellphone help.

Execs

  • AI-powered options like real-time transcription and post-call summaries
  • Excessive uptime and reliability for Enterprise customers
  • Simple deployment

Cons

  • Many reviewers declare the software program has a steep studying curve
  • Opinions point out dropped calls, poor audio high quality, and app glitches
  • Prospects want there was an auto-creation of leads while you take an inbound name from an unknown contact
  • Customers say buyer help typically takes 5-7 days for a decision

How a lot does Dialpad value?

Dialpad provides three plans with a variety of options and with a minimal variety of licenses for the upper tiers. Customary and Professional include a free 14-day trial.

  • Customary – Pricing begins from $23 per consumer monthly. This contains limitless calling (in your nation, the US, and Canada), SMS, and MMS (US and Canada solely), fundamental name controls, voicemail greetings, voicemail transcription, net and chat help, and Microsoft and Google integrations.
  • Professional – Begins at $35 per consumer monthly and requires a minimal of three licenses. This plan contains all the pieces within the Customary plan, plus native help in 70+ nations, international SMS, Salesforce integration, APIs, off-hours routing, and 24/7 reside agent help.
  • Enterprise – A minimal of 100 licenses. This plan contains all of Dialpad’s options from the Professional plan and information retention insurance policies, extra third-party integrations, and precedence reside agent help. For pricing, you’ll have to contact their gross sales workforce.

Avaya Isn’t the Solely VoIP Resolution — Extra Prospects Suggest Nextiva

Prime 10 Avaya Alternate options & Rivals in 2023 (2)

Avaya has been round for some time and has a lot to supply, however it falls brief when in comparison with Nextiva. Nextiva is a top-rated and beneficial VoIP service with award-winning 24/7 buyer help.

On GetVoIP, Nextiva earned a 4.7 out of 5-star score, with over 93% of consumers recommending it. When the 2 suppliers had been in contrast on Gartner Peer Insights, Nextiva was by far the extra beneficial alternative.

Actual Nextiva customers say our VoIP resolution makes their lives simpler, helps them enhance productiveness, and makes powerful transitions to distant work or cloud migrations quicker and easier.

Prime 10 Avaya Alternate options & Rivals in 2023 (3)

Nextiva places safety and reliability on the forefront. With 24/7 community monitoring, there’s no want to fret if your corporation cellphone service is working. And when you need assistance, Nextiva’s Superb Service is there for reside buyer help.

Plus, Nextiva provides 40+ VoIP options your workforce can leverage to streamline enterprise communications and maximize each alternative when connecting with clients. When you’re seeking to take advantage of out of communication and collaboration over the cellphone, video, and messaging, try Nextiva’s pricing and discover a plan that’s proper for your corporation wants.

The Greatest Avaya Various is Right here

Nextiva’s enterprise VoIP platform has your enterprise lined wherever individuals work.

Avaya, Mitel, Aircall, OnSIP, Cellphone.com, CallHippo, 8×8, Zoom, Vonage, and Dialpad don’t have any relationship with Nextiva, Inc. and are the registered emblems of their respective house owners.

Prime 10 Avaya Alternate options & Rivals in 2023 (2024)
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